Wellness Concepts Engagement Platform Accessibility Conformance Report: WCAG Edition
(Based on VPAT® Version 2.5Rev)
Name of Product/Version
Wellness Concepts Engagement Platform, last updated July 23, 2026
Report Date
August 5, 2026
Product Description
Wellness Concepts Engagement Platform allows easy access to on-site and virtual well-being solutions and provides a simplified process for marketing, tracking, incentivization, and reporting for all Wellness Concepts programs.
Contact Information
Company Contact: Caitlin Porter
Support Contact: strive@well-concepts.com
Notes
This document evaluates the Wellness Concepts Engagement Platform compliance with the World Wide Web Consortium's Web Content Accessibility Guidelines 2.2 Level AA requirements. This report was created by the National Center for Accessible Media at GBH.
Evaluation Methods Used
Manual testing
Applicable Standards/Guidelines:
| Standard/Guidelines | Included in Report |
|---|---|
| Web Content Accessibility Guidelines 2.2 | Level A (Yes) Level AA (Yes) Level AAA (No) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Could Not Determine: Some part of the product design prevented full testing of the criterion.
WCAG 2.2 Report
Guideline 1.1, Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
1.1.1 Non-text Content (Level A): All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed below.
|
Supports |
Guideline 1.2, Time-based Media:
Provide alternatives for time-based media.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A): For prerecorded audio-only and prerecorded video-only media, the following are true, except when the audio or video is a media alternative for text and is clearly labeled as such:
|
Not Applicable |
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1.2.2 Captions (Prerecorded) (Level A): Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such. |
Supports |
All videos uploaded by Wellness Concepts are captioned. |
|
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A): An alternative for time-based media or audio description of the prerecorded video content is provided for synchronized media, except when the media is a media alternative for text and is clearly labeled as such. |
Does Not Support |
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|
1.2.4 Captions (Live) (Level AA): Captions are provided for all live audio content in synchronized media. |
Supports |
Captions are available during live videos. |
|
1.2.5 Audio Description (Prerecorded) (Level AA): Audio description is provided for all prerecorded video content in synchronized media. |
Does Not Support |
Guideline 1.3, Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
1.3.1 Info and Relationships (Level A): Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text. |
Supports |
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|
1.3.2 Meaningful Sequence (Level A): When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined. |
Supports |
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1.3.3 Sensory Characteristics (Level A): Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, size, visual location, orientation, or sound. Note: For requirements related to color, refer to Guideline 1.4. |
Supports |
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|
1.3.4 Orientation (Level AA): Content does not restrict its view and operation to a single display orientation, such as portrait or landscape, unless a specific display orientation is essential.
|
Supports |
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1.3.5 Identify Input Purpose (Level AA): The purpose of each input field collecting information about the user can be programmatically determined when:
|
Supports |
Guideline 1.4, Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
1.4.1 Use of Color (Level A): Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Note: This success criterion addresses color perception specifically. Other forms of perception are covered in Guideline 1.3 including programmatic access to color and other visual presentation coding. |
Supports |
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|
1.4.2 Audio Control (Level A): If any audio on a Web page plays automatically for more than 3 seconds, either a mechanism is available to pause or stop the audio, or a mechanism is available to control audio volume independently from the overall system volume level. Note: Since any content that does not meet this success criterion can interfere with a user's ability to use the whole page, all content on the Web page (whether or not it is used to meet other success criteria) must meet this success criterion. See Conformance Requirement 5: Non-Interference. |
Not Applicable |
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|
1.4.3 Contrast (Minimum) (Level AA): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following:
|
Supports |
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|
1.4.4 Resize text (Level AA): Except for captions and images of text, text can be resized without assistive technology up to 200 percent without loss of content or functionality. |
Supports |
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|
1.4.5 Images of text: If the technologies being used can achieve the visual presentation, text is used to convey information rather than images of text except for the following: (Level AA)
Note: Logotypes (text that is part of a logo or brand name) are considered essential. |
Does Not Support |
Images of text appear in several places on the site, but all images examined have accurate text alternatives. |
|
1.4.10 Reflow (Level AA): Content can be presented without loss of information or functionality, and without requiring scrolling in two dimensions for:
Except for parts of the content which require two-dimensional layout for usage or meaning. Note 1: 320 CSS pixels is equivalent to a starting viewport width of 1280 CSS pixels wide at 400% zoom. For web content which is designed to scroll horizontally (e.g., with vertical text), 256 CSS pixels is equivalent to a starting viewport height of 1024 CSS pixels at 400% zoom. Note 2: Examples of content which requires two-dimensional layout are images required for understanding (such as maps and diagrams), video, games, presentations, data tables (not individual cells), and interfaces where it is necessary to keep toolbars in view while manipulating content. It is acceptable to provide two-dimensional scrolling for such parts of the content. |
Supports |
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|
1.4.11 Non-text Contrast (Level AA): The visual presentation of the following have a contrast ratio of at least 3:1 against adjacent color(s):
|
Supports |
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1.4.12 Text Spacing (Level AA): In content implemented using markup languages that support the following text style properties, no loss of content or functionality occurs by setting all of the following and by changing no other style property:
Exception: Human languages and scripts that do not make use of one or more of these text style properties in written text can conform using only the properties that exist for that combination of language and script. Note 1: Content is not required to use these text spacing values. The requirement is to ensure that when a user overrides the authored text spacing, content or functionality is not lost. Note 2: Writing systems for some languages use different text spacing settings, such as paragraph start indent. Authors are encouraged to follow locally available guidance for improving readability and legibility of text in their writing system. |
Supports |
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|
1.4.13 Content on Hover or Focus (Level AA): Where receiving and then removing pointer hover or keyboard focus triggers additional content to become visible and then hidden, the following are true:
Exception: The visual presentation of the additional content is controlled by the user agent and is not modified by the author. Note 1: Examples of additional content controlled by the user agent include browser tooltips created through use of the HTML Note 2: Custom tooltips, sub-menus, and other nonmodal popups that display on hover and focus are examples of additional content covered by this criterion. Note 3: This criterion applies to content that appears in addition to the triggering component itself. Since hidden components that are made visible on keyboard focus (such as links used to skip to another part of a page) do not present additional content they are not covered by this criterion. |
Not Applicable |
Guideline 2.1 Keyboard Accessible: Make all functionality available from a keyboard.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
2.1.1 Keyboard (Level A): All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints. Note 1: This exception relates to the underlying function, not the input technique. For example, if using handwriting to enter text, the input technique (handwriting) requires path-dependent input but the underlying function (text input) does not. Note 2: This does not forbid and should not discourage providing mouse input or other input methods in addition to keyboard operation. |
Supports |
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2.1.2 No Keyboard Trap (Level A): If keyboard focus can be moved to a component of the page using a keyboard interface, then focus can be moved away from that component using only a keyboard interface, and, if it requires more than unmodified arrow or tab keys or other standard exit methods, the user is advised of the method for moving focus away. Note: Since any content that does not meet this success criterion can interfere with a user's ability to use the whole page, all content on the Web page (whether it is used to meet other or not) must meet this success criterion. See Conformance Requirement 5: Non-Interference. |
Supports |
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2.1.4 Character Key Shortcuts (Level A): If a keyboard shortcut is implemented in content using only letter (including upper- and lower-case letters), punctuation, number, or symbol characters, then at least one of the following is true:
|
Not Applicable |
Guideline 2.2 Enough Time: Provide users enough time to read and use content.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
2.2.1 Timing Adjustable (Level A): For each time limit that is set by the content, at least one of the following is true:
Note: This success criterion helps ensure that users can complete tasks without unexpected changes in content or context that are a result of a time limit. This success criterion should be considered in conjunction with Success Criterion 3.2.1, which puts limits on changes of content or context as a result of user action. |
Supports |
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2.2.2 Pause, Stop, Hide (Level A): For moving, blinking, scrolling, or auto-updating information, all of the following are true:
Note 1: For requirements related to flickering or flashing content, refer to Guideline 2.3. Note 2: Since any content that does not meet this success criterion can interfere with a user's ability to use the whole page, all content on the Web page (whether it is used to meet other success criteria or not) must meet this success criterion. See Conformance Requirement 5: Non-Interference. Note 3: Content that is updated periodically by software or that is streamed to the user agent is not required to preserve or present information that is generated or received between the initiation of the pause and resuming presentation, as this may not be technically possible, and in many situations could be misleading to do so. Note 4: An animation that occurs as part of a preload phase or similar situation can be considered essential if interaction cannot occur during that phase for all users and if not indicating progress could confuse users or cause them to think that content was frozen or broken. |
Not Applicable |
Guideline 2.3 Seizures: Do not design content in a way that is known to cause seizures.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
2.3.1 Three Flashes or Below Threshold (Level A): Web pages do not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds. Note: Since any content that does not meet this success criterion can interfere with a user's ability to use the whole page, all content on the Web page (whether it is used to meet other success criteria or not) must meet this success criterion. See Conformance Requirement 5: Non-Interference. |
Supports |
Guideline 2.4 Navigable: Provide ways to help users navigate, find content, and determine where they are.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
2.4.1 Bypass Blocks (Level A): A mechanism is available to bypass blocks of content that are repeated on multiple Web pages. |
Supports |
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2.4.2 Page Titled (Level A): Web pages have titles that describe topic or purpose. |
Supports |
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2.4.3 Focus Order (Level A): If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability. |
Supports |
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2.4.4 Link Purpose (In Context) (Level A): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general. |
Supports |
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2.4.5 Multiple Ways (Level AA): More than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process. |
Not Applicable |
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2.4.6 Headings and Labels (Level AA): Headings and labels describe topic or purpose. |
Supports |
All content managed by Wellness Concepts uses heading structure and markup. |
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2.4.7 Focus Visible (Level AA): Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible. |
Supports |
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2.4.11 Focus Not Obscured (Minimum) (Level AA): When a user interface component receives keyboard focus, the component is not entirely hidden due to author-created content. Note 1: Where content in a configurable interface can be repositioned by the user, then only the initial positions of user-movable content are considered for testing and conformance of this success criterion. Note 2: Content opened by the user may obscure the component receiving focus. If the user can reveal the focused component without advancing the keyboard focus, the component with focus is not considered visually hidden due to author-created content. |
Supports |
Guideline 2.5 Input Modalities: Make it easier for users to operate functionality through various inputs beyond keyboard.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
2.5.1 Pointer Gestures (Level A): All functionality that uses multipoint or path-based gestures for operation can be operated with a single pointer without a path-based gesture, unless a multipoint or path-based gesture is essential. Note: This requirement applies to web content that interprets pointer actions (i.e., this does not apply to actions that are required to operate the user agent or assistive technology). |
Not Applicable |
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|
2.5.2 Pointer Cancellation (Level A): For functionality that can be operated using a single pointer, at least one of the following is true:
Note 1: Functions that emulate a keyboard or numeric keypad key press are considered essential. Note 2: This requirement applies to web content that interprets pointer actions (i.e., this does not apply to actions that are required to operate the user agent or assistive technology). |
Supports |
|
2.5.3 Label in Name (Level A): For user interface components with labels that include text or images of text, the name contains the text that is presented visually. Note: A best practice is to have the text of the label at the start of the name. |
Supports |
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2.5.4 Motion Actuation (Level A): Functionality that can be operated by device motion or user motion can also be operated by user interface components and responding to the motion can be disabled to prevent accidental actuation, except when:
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Not Applicable |
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2.5.7 Dragging Movements (Level A): All functionality that uses a dragging movement for operation can be achieved by a single pointer without dragging, unless dragging is essential or the functionality is determined by the user agent and not modified by the author. Note: This requirement applies to web content that interprets pointer actions (i.e., this does not apply to actions that are required to operate the user agent or assistive technology). |
Not Applicable |
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2.5.8 Target Size (Minimum) (Level A): The size of the target for pointer inputs is at least 24 by 24 CSS pixels, except when:
Note 1: Targets that allow for values to be selected spatially based on position within the target are considered one target for the purpose of the success criterion. Examples include sliders, color pickers displaying a gradient of colors, or editable areas where you position the cursor. Note 2: For inline targets the line-height should be interpreted as perpendicular to the flow of text. For example, in a language displayed vertically, the line-height would be horizontal. |
Supports |
Guideline 3.1 Readable: Make text content readable and understandable.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
3.1.1 Language of Page (Level A): The default human language of each Web page can be programmatically determined. |
Supports |
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3.1.2 Language of Parts (Level AA): The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text. |
Not Applicable |
Guideline 3.2 Predictable: Make Web pages appear and operate in predictable ways.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
|
3.2.1 On Focus (Level A): When any component receives focus, it does not initiate a change of context. |
Supports |
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3.2.2 On Input (Level A): Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component. |
Supports |
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3.2.3 Consistent Navigation (Level AA): Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user. |
Supports |
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3.2.4 Consistent Identification (Level AA): Components that have the same functionality within a set of Web pages are identified consistently. |
Supports |
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3.2.6 Consistent Help (Level AA): If a web page contains any of the following help mechanisms, and those mechanisms are repeated on multiple web pages within a set of web pages, they occur in the same order relative to other page content, unless a change is initiated by the user:
Note 1: Help mechanisms may be provided directly on the page, or may be provided via a direct link to a different page containing the information. Note 2: For this success criterion, "the same order relative to other page content" can be thought of as how the content is ordered when the page is serialized. The visual position of a help mechanism is likely to be consistent across pages for the same page variation (e.g., CSS break-point). The user can initiate a change, such as changing the page's zoom or orientation, which may trigger a different page variation. This criterion is concerned with relative order across pages displayed in the same page variation (e.g., same zoom level and orientation). |
Not Applicable |
Guideline 3.3 Input Assistance: Help users avoid and correct mistakes.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
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3.3.1 Error Identification (Level A): If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text. |
Supports |
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3.3.2 Labels or Instructions (Level A): Labels or instructions are provided when content requires user input. |
Supports |
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3.3.3 Error Suggestion (Level AA): If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content. |
Supports |
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3.3.4 Error Prevention (Legal, Financial, Data) (Level AA): For Web pages that cause legal commitments or financial transactions for the user to occur, that modify or delete user-controllable data in data storage systems, or that submit user test responses, at least one of the following is true:
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Not Applicable |
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3.3.7 Redundant Entry (Level A): Information previously entered by or provided to the user that is required to be entered again in the same process is either:
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Not Applicable |
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3.3.8 Accessible Authentication (Minimum) (Level AA): A cognitive function test (such as remembering a password or solving a puzzle) is not required for any step in an authentication process unless that step provides at least one of the following:
Note 1: "Object recognition" and "Personal content" may be represented by images, video, or audio. Note 2: Examples of mechanisms that satisfy this criterion include:
|
Supports |
Guideline 4.1 Compatible: Maximize compatibility with current and future user agents, including assistive technologies.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
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4.1.2 Name, Role, Value (Level A): For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies. Note: This success criterion is primarily for Web authors who develop or script their own user interface components. For example, standard HTML controls already meet this success criterion when used according to specification. |
Supports |
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4.1.3 Status Message (Level AA): In content implemented using markup languages, status messages can be programmatically determined through role or properties such that they can be presented to the user by assistive technologies without receiving focus. |
Supports |